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More Visit Options with Virtual Care

CarePartners offers a combination of in-person and virtual visits to support your lifestyle and healthcare needs.

If you currently receive care at home or in the clinic, you can add virtual care visits between in-person visits. You decide what's right for you with our flexible healthcare options.

In-person care + virtual care: scheduled in-person visits at home or a clinic plus virtual visits in between in-person visits

Adding virtual care doesn't replace in-person care.
It enhances in-person care by giving you more options to connect with your nurse or other healthcare providers.

Convenience

Connect from home, work, car or while travelling
Protect your time—eliminate travel and avoid sitting in waiting rooms
Save hassles when trying to coordinate multiple appointments with different members of your care team

Flexibility

Alert your nurse of a health issue using video
Include multiple healthcare providers and specialists in your visit, at the same time
Invite a loved one to join your visit, no matter where they live or work
Conveniently receive care instructions, ask a question, or review a procedure

VIRTUAL CARE IS A PERFECT OPTION FOR PATIENTS WHO LIVE IN REMOTE AREAS OR EXPERIENCE MOBILITY OR TRANSPORTATION ISSUES.

Talk to your CarePartners healthcare provider today to book a virtual care visit!

Frequently Asked Questions

How do I know if I can use Virtual Care? If you have a phone, tablet or computer which is connected to the internet or uses cellular data, you can use Virtual Care. Virtual Care works with any brand of phone, tablet or computer.

How Does it Work? You use your phone/tablet/computer to connect “virtually” using the internet or cellular data.

Will it cost me anything? If you already have a phone/tablet/computer and a plan with internet or cellular data, there is no cost.

Should I worry about my personal health information? Virtual care through CarePartners is safe, private and secure.

Can a friend or relative help me get set up? If you have a friend or relative that provides technical assistance over the computer or in person, they can help you get set up. Your helper does not see your private health information. We can help too--just talk to your regular CarePartners' healthcare provider for details.