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Team Assistant

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City: Niagara Falls , ON

Zone: Hamilton Niagara Haldimand Brant

Program: Administration

Posted: 06-15-2018

Bargaining Unit: OPSEU

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Thank you to all applicants in advance, however, we will be corresponding only with those selected for an interview.

CarePartners welcomes applicants from people with disabilities. Accommodations are available throughout the hiring process upon request.

Position Overview


We are currently looking for someone to join our administration team in the role of Team Assistant (Medical Scheduler) within our HNHB Branch. This position will involve a shift rotation of days, afternoons, evenings, and weekends, including holidays. The position would require flexibility, as schedules may change. The Team Assistant is accountable for the scheduling of nurses to their respective teams according to their schedules. Furthermore, the Team Assistant is also responsible for receiving e-mails, answering patient and LHIN calls, coordinating office activities, and a variety of other administrative duties as assigned.


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Coordinating schedules for community nurses
Data entry and utilization of various databases
Record keeping of visit details and ensuring appropriate follow up is completed
Receive all inbound telephone calls and emails for the nursing program
Coordinate office activities; troubleshoot or escalate issues as required


Qualifications and Position Requirements


Strong proficiency in all aspects of Microsoft office, with proven skills in Word and Excel
Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
Strong interpersonal skills
2 or more years’ office and/or customer service experience
Experience in the health care field an asset


Total Compensation and Benefits


Competitive compensation, benefits package, flexible schedule, and a great team.

Specific details on compensation and benefits to be discussed at time of interview.