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eHomeCare Support Worker

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City: Waterloo, ON

Zone: Waterloo Wellington

Program: Support Worker

Posted: 10-30-2018

Bargaining Unit: SEIU

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Thank you to all applicants in advance, however, we will be corresponding only with those selected for an interview.

CarePartners welcomes applicants from people with disabilities. Accommodations are available throughout the hiring process upon request.

Position Overview

This is a part time to full time position, with a potential to work up to 5 nights/days per week, every other weekend is required. Shifts are nights, occasional days. Shifts will be between 8 and 12 hours in length.


eHomeCare patients are palliative and/or complex pediatric.


As a result of our continuous growth, we have opportunities within our Waterloo branch for NEW and EXPERIENCED Personal Support Workers (internal reference: Community Support Worker). We are looking for energetic and dedicated Personal Support Workers to care for end of life and complex pediatric patients in our community. This position requires special functions to be performed under the Supervision of an Registered Nurse. A 50 hr paid palliative/pediatric orientation is provided.

To learn more about CarePartners, or to apply for a position, visit our career dashboard at Jobillico


  • The eHomeCare Support Worker delivers palliative and/or pediatric care to patients within their own homes

  • This is an integrated approach to palliative/pediatric care which facilitates a direct link of communication between a RN (via laptop) and the eHomeCare Support Worker (via iPhone) throughout their shift. These tools are provided to the enhanced support workers by the agency. Sensitive, individualized and proactive care is fundamental to the care that is provided to the clients

  • A significant component of the responsibilities expected from the eHomeCare Support Worker will be to assist and support the client's family

  • PSW Certification or equivalent (e.g., RN/RPN - licensed or retired class) with further education in palliative care preferred

  • Passion for providing holistic, sensitive, individualized care to clients at end of life or complex pediatric clients

  • Comfort in using technology such as a cellphone, iPhone or BlackBerry

  • Excellent verbal and written communication skills

  • Comfort with providing care to clients in their own homes - previous experience an asset

  • Ability to work collaboratively with nurses, as part of a team, is crucial

  • Ability to work independently, yet take direction, is essential

  • Must have a valid drivers' license and/or access to reliable transportation means

Total Compensation and Benefits
  • Competitive wages PLUS Ministry of Health Wage Enhancement
  • Flexibility in establishing work schedule
  • Uniform Allowance
  • Employee Assistance Program (EAP) through LifeWorks
  • Access to Perkopolis (Canadian’s Discount Program)
  • Paid multi-day orientation, including in-class and in-field training
  • Skills training (ongoing opportunities)
  • Supportive Leadership team
  • 24/7 On-Call Support
  • Service Milestone Recognition Program

Specific details on compensation and benefits to be discussed at time of interview.