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Caring is at the core of everything we do. And now is no different. CarePartners continues to provide patients with safe and reliable home and community care services now and in the future, despite the COVID-19 endemic.


During this phase, we continue to closely monitor guidance from the Ministry of Health and adapt as necessary. Keeping our patients and staff healthy is our top priority.


What you can expect during a visit from us

CarePartners continues to follow – often exceeding – Public Health guidelines when it comes to how we are delivering care to patients.

  • We are phone-screening all patients and household members for COVID-19 related symptoms before each visit.
  • If a patient or household member has COVID-19 related symptoms or other infectious diseases  symptoms, our staff will wear personal protective equipment (PPE) during your visit.


Doing your part to stop the spread of viruses

Respiratory viruses spread in many different ways—from person-to-person by droplets or through contact by touching contaminated surfaces. 


During the pandemic, we became familiar with several layers of protection and, as we enter the endemic stage, it is important that we continue to implement these same methods because they are the most effective way to help reduce the risk of getting and spreading the virus. 


  • Get your annual flu shot. 
  • Stay up to date with your COVID-19 vaccinations. 
  • Stay home when sick. 
  • Clean your hands often with soap and warm water for at least 20 seconds. Use sanitizer when washing is not accessible. 
  • Avoid touching your eyes, nose and mouth. 
  • Practice social distancing (six feet of distance between people). Avoid close contact with people who are sick. Maintain physical distance in public spaces and avoid crowds. 
  • Improve indoor ventilation when possible by opening a window or a door. 
  • Wear a well fitting mask when in crowded placed or poor ventilated areas. 
  • Stay home if you are in a higher risk population (e.g. elderly, pregnant, underlying health condition). 
  • Cover your cough or sneeze with a tissue or the bend in the crook of your arm; throw away used tissue immediately and wash your hands right after. 
  • Use disinfectant wipes or sprays to clean frequently touched surfaces. 
  • Pay attention to public health alerts and signals in your area. 
  • Respect the choices that others make regarding public health measures. 

For additional, up-to-date information on COVID-19, please visit Public Health Ontario’s website at